Frequently asked questions
WHAT IS LE CUBE® AND WHAT IS IT USED FOR?

Le CUBE® is a patented Class I medical device designed for cryotherapeutic support in aesthetic medicine and everyday beauty and wellness routines. Its anatomically shaped surface allows targeted cold application across different areas of the face and body.
WHAT CAN I USE LE CUBE® FOR?

Le CUBE® can be used across the face and body as part of your beauty and wellness routine. From helping calm the appearance of puffiness and refreshing tired-looking skin to post-treatment cooling and targeted cold application, there are many ways to use it. Explore our 100 Uses page for more ideas.
HOW DO I USE LE CUBE®?

Place Le CUBE® in the freezer until fully cooled. Once ready, use it directly on the desired area with gentle, controlled movements. The eutectic mixture inside is designed to maintain a stable effective temperature during use. For detailed guidance, visit our How to Use page.
IS LE CUBE® SAFE TO USE?

Yes. Le CUBE® is designed to provide controlled cold application without placing ice directly on the skin. Its eutectic mixture maintains a stable temperature during use, helping provide consistent cooling while avoiding the extreme temperature fluctuations associated with direct ice application.
HOW SHOULD I STORE LE CUBE®?

Keep Le CUBE® in the freezer so it is ready whenever you want to use it. Store it in a clean, dry place within the freezer and follow the care instructions provided with the product.
HOW LONG SHOULD I USE LE CUBE® AT A TIME?

The recommended duration depends on the area and purpose of use. Use Le CUBE® with gentle, continuous movements and follow the instructions provided with the product. For use following an aesthetic treatment, always follow the guidance of your healthcare or aesthetic professional.
CAN LE CUBE® BE USED ON BOTH THE FACE AND BODY?

Yes. Le CUBE® is anatomically designed for targeted cold application across different areas of both the face and body, making it suitable for a wide range of beauty, wellness and cryotherapeutic uses.
CAN LE CUBE® BE USED AFTER AESTHETIC TREATMENTS?

Yes. Le CUBE® is designed for cryotherapeutic support in aesthetic medicine and can be used as part of post-treatment cooling. Always follow the guidance of your healthcare or aesthetic professional regarding use after a specific treatment.
WHAT MAKES LE CUBE® DIFFERENT FROM USING ICE?

Le CUBE® contains a special eutectic mixture designed to maintain an effective temperature for an extended period. Unlike ordinary ice, it does not melt or drip during use, while its anatomical shape provides a purpose-designed approach to controlled facial and body cryotherapy.
WHO IS LE CUBE® FOR?

Le CUBE® is designed for both professional and personal use — from aesthetic medicine and beauty professionals to anyone who wants to incorporate controlled cold application into their everyday beauty and wellness routine.

ORDERING & DELIVERY
WHAT IS THE RETURN POLICY?

We want you to be completely satisfied with your Le CUBE® purchase. If you wish to return your order, please contact us within the return period stated in our Returns Policy. Products must be returned unused, in their original condition and packaging. For full details, please refer to our Returns Policy.
ARE ANY PURCHASES FINAL SALE?

For hygiene and safety reasons, certain opened or used products may not be eligible for return. Any items that are considered final sale will be clearly identified where applicable. Please refer to our Returns Policy for full details and any applicable exceptions.
WHEN WILL I GET MY ORDER?

Orders are prepared and dispatched as quickly as possible. Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive confirmation with tracking information where available.
WHERE DO YOU SHIP?

Le CUBE® is available for delivery to selected international destinations. Available shipping options and costs are shown at checkout based on your delivery address.
. HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on your delivery destination and the shipping method selected. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.